Evaluation of the Multi-Operator Self-Exclusion Scheme

London, 11 December: GambleAware has commissioned Ipsos MORI to conduct an evaluation of the online and each of the non-remote Multi-Operator Self-Exclusion Schemes (MOSES). Since April 2016, following a public consultation, the Gambling Commission has required all non-remote operators in the land-based arcade, betting, bingo and casino sectors to participate in multi-operator self-exclusion schemes, in addition to offering their own schemes. The multi-operator schemes were developed and managed by the industry and allow customers to exclude themselves from multiple operators with a single request from that sector. The evaluation is part of the Gambling Commission’s research programme and will provide important evidence as to how the schemes are working and the difference they make. The evaluation will take a phased approach and this first phase will focus on:

• Research into overall awareness of self-exclusion, MOSES, and barriers to their use
• Preliminary research with MOSES users where sample can be acquired
• Scoping potential approaches and outcome indicators for later phases. We expect findings to be available at the end of July 2019.

Read the announcement here.